What is Integration and How Can It Make My Job Easier?

Integration refers to the interaction between your Dealer Business System (DBS) / Dealer Management System (DMS) and your Decisiv platform. 

When you are set up for integration between your DMS and Decisiv, tasks such as generating an RO and adding parts to the customer's estimate becomes much easier, eliminating dual entry and allowing you to keep the customer estimate and invoicing in sync.

Among the features available with many DMS providers include:

• Ability to add and update new and existing RO line items
• Access customer-specific labor and parts pricing
• Checking for Parts availability 
• Performing a customer credit status check

During setup for integration, we will also do an initial load of your customers and associated trucks directly from your business system. 

To inquire about integration with Decisiv, please start with contacting your DMS provider: 

CDK

• Inside Sales      847-230-5715

Karmak 

• Your Karmak Account Director
• Your Karmak Outside Salesperson
• Your Inside Salesperson
• Customer Care - customercare@karmak.com or 800-252-7625 (Receptionist)

DSI 

• 817-633-1772 or sales@dsisolutions.biz 

Procede

• Main: 858.450.4800 | Sales: 858.450.4810

If your DMS provider is not listed here, please contact Decisiv Support by clicking HELP in the menu bar of your application or sending an email to support@decisiv.com.  Let us know which DMS you are interested in integrating with.

For more details on integrating with your DMS, see [Links to CDK, DSI, Karmak & Procede pages for more info].